Privacy Policy

Last updated: 29 September 2026

At The Cheshire Shed Man, we take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have regarding your information.

This policy applies when you visit our website, make an enquiry, place an order or otherwise communicate with us.

Information We Collect

When you use our website or purchase from us, we may collect information including:

• Your name

• Email address

• Telephone number

• Billing and delivery information

• Details relating to your order or enquiry

• Payment and transaction information

• Communications you have with us

• Technical information such as your IP address, browser and device information

• Information about how you use our website

We only collect information that is reasonably necessary to operate our business, process orders and provide our services.

How We Use Your Information

We may use your personal information to:

• Process and manage your orders

• Arrange delivery of your shed or other products

• Contact you regarding an order, delivery or enquiry

• Process payments, refunds or cancellations

• Provide customer support

• Improve our website, products and customer experience

• Prevent fraud and maintain the security of our website

• Comply with our legal and regulatory obligations

• Send marketing communications where you have given permission or where otherwise permitted by law

We will not sell your personal information to third parties.

Payments

Payments made through our website are processed using secure third-party payment providers.

We do not directly store your complete payment card details. Payment providers may collect and process information required to securely complete your transaction in accordance with their own privacy policies.

Deliveries

Where necessary, we may provide relevant information to our delivery partners, suppliers or contractors so that your order can be fulfilled and delivered.

We only provide the information reasonably required for them to carry out these services.

Service Providers

We use trusted third-party providers to help us operate our website and business. These may include providers responsible for:

• Website hosting and ecommerce functionality

• Payment processing

• Order fulfilment and delivery

• Email communications

• Website analytics

• Advertising and marketing

These providers may process personal information on our behalf where necessary to provide their services.

Cookies

Our website may use cookies and similar technologies to make the website work correctly, remember preferences, understand how visitors use the website and, where applicable, provide relevant advertising.

Where required, you will be given the opportunity to manage your cookie preferences.

Marketing

If you choose to receive marketing communications from us, we may contact you about products, offers or other news from The Cheshire Shed Man.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained within the email or by contacting us directly.

Unsubscribing from marketing will not prevent us from contacting you where necessary regarding an existing order or enquiry.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining appropriate business records and meeting our legal, tax and accounting obligations.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet-based service can guarantee complete security.

Your Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

• Request access to the information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how your information is used

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Request a copy of certain information in a portable format

If you would like to exercise any of these rights, please contact us.

We may need to confirm your identity before completing certain requests.

Third-Party Websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our business, website, services or legal obligations.

The latest version will always be published on our website with the date it was last updated.

Contact Us

If you have a question about this Privacy Policy, how we use your personal information or would like to exercise your data protection rights, please contact:

The Cheshire Shed Man

Email: thecheshireshedman@gmail.com